Shark Clean & Empty
FAQ
What are the main components of the Shark Cordless Clean & Empty system?
The system consists of a motorized floor nozzle, a wand, a handheld vacuum, and an Auto-Empty System base.
How does the Auto-Empty System function?
The base is designed to automatically empty the debris from the vacuum's dust cup into a larger storage bin within the system base, reducing the need for manual emptying after every use.
What technology is used in the floor nozzle?
The nozzle features PowerFins technology, designed for continuous cleaning contact to dig deep into carpets and directly engage hard floors.
Can I use the vacuum as a handheld unit?
Yes, the handheld vacuum can be detached from the wand to clean furniture, stairs, and other above-floor areas.
What safety feature prevents the vacuum from damaging carpet fibres?
When powered on, you must keep the vacuum moving over carpet surfaces at all times to avoid damaging the fibres.
What types of debris should I avoid picking up to ensure proper function?
You should not use the vacuum to pick up liquids, large objects, hard or sharp objects (like nails or glass), large quantities of dust (such as fireplace ash), or toxic materials.
How does the unit handle hair wrap on the brushroll?
While the unit is designed for efficient cleaning, during routine maintenance, you should only cut hair, fibers, or string that has become wrapped around the brushrolls.
Can the vacuum be used for outdoor cleaning?
No, the appliance is designed for indoor household use only and should not be used on wet surfaces or in outdoor areas.
What filtration system does the unit use?
The vacuum is equipped with a dust cup, a Pre-motor filter, and a HEPA filter to capture and trap dust and allergens.
How do I maintain the filters for optimal suction?
All filters must be in place before use and should be cleaned regularly; only Shark-branded filters should be used to ensure the unit functions correctly and maintains its warranty.
What should I do if the vacuum's airflow becomes restricted?
If the air paths or the motorized nozzle become blocked, turn the vacuum off immediately and remove all obstructions before restarting the unit.
Is it safe to use the vacuum as a dust collector for power tools?
No, the vacuum should not be used as an attachment to power tools for dust collection purposes.
How do I register my product for support and warranty?
You can visit sharkclean.com.au (Australia) or sharkclean.co.nz (New Zealand) to register your new Shark vacuum.